Ford Motor Co. team members present awards to Shelby Reed and Chuck Kramer, GM/OP
Today, Randall Reed’s Planet Ford in Humble family celebrated for their third back-to-back Triple Crown and President Award, among others. The Planet Ford team is among an elite group of Ford dealerships to be recognized with these prestigious awards by Ford Motor Company.
These highly sought after awards recognize dealerships that have excelled in automotive retailing by providing exceptional customer service and satisfaction. The coveted Triple Crown is achieved by only one percent of dealerships nationwide and consists of the President’s Award for customer satisfaction, the Ford Top 100 for sales and the ESP Premier Club award for customer service.
“These wonderful awards area a reflection of our entire dealership and their daily commitment to delivering the best customer experience,” says Randall Reed, owner. “I am so very proud of the entire team. This is a true honor, especially since it comes from the people we value most – our wonderful 
customers.”
In addition to winning the Triple Crown, the President’s Award and Ford Top 100 for Sales, Planet Ford (serving Houston, Atascocita, Kingwood, Conroe) is also a member of the Premier Club and has an A rating with the Better Business Bureau.
Winning the President’s Award alone, especially year after year, is a huge achievement. Dealers become eligible through survey responses from customers related to their sales and service satisfaction. In order to achieve the President’s Award, a dealership must exceed customer expectations in every department. “Achieving this level of customer satisfaction requires people who care, people who have passion, tenacity and work hard,” said Chuck Kramer, General Manager/Operating Partner. “Our team possess all of those qualities and the show it every day to provide top-notch serve to our customers.”
All of these awards from Ford salute top-performing Ford dealerships, including Planet Ford, that embrace these philosophies and achieve the highest levels of customer satisfaction – in both sales and service.
“We’re excited to obtain such an achievement and thankful,” Shelby Reed, co-owner said. “The Reed family and our dealership family feel lucky not only to be recognized, but we get to work with so many wonderful people in our community and assist them with all of their automotive needs.”
Whether you’re in the market for a new or used Ford or need parts or service for your current car, truck or SUV, come visit the award-winning Planet Ford in Humble for all of your Ford needs. You can also browse out extensive inventory online by visiting www.PlanetFord59.com! See you soon!